Last Updated: 03-02-2026
Samoto.biz and its affiliates (“Samoto,” “we,” “us,” or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you access or use the Samoto website, mobile applications, software, artificial intelligence features, and related services (collectively, the “Service”).
By using the Service, you acknowledge that you have read and understood this Privacy Policy.
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1. SCOPE OF THIS POLICY
This Privacy Policy applies to:
• Website users
• Mobile app users
• Registered and unregistered users
• Free and paid users
• AI-assisted features (including chatbot and meal planning)
This Policy should be read together with:
• Samoto Terms of Service
• Samoto Acceptable Use Policy
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2. INFORMATION WE COLLECT
We collect information in several categories.
2.1 Information You Provide Directly
This may include:
• Name
• Email address
• Account credentials
• Postal code or location information
• Grocery preferences (stores, items, watchlists)
• Meal preferences (dietary preferences, household size)
• User-generated lists (shopping lists, saved recipes)
• Communications with Samoto (support, feedback)
You may choose not to provide certain information, but some features may not function.
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2.2 Automatically Collected Information
When you use the Service, we may automatically collect:
• Device information (device type, OS, app version)
• Browser information
• IP address (or approximate location)
• Usage data (pages viewed, features used)
• Interaction logs (including AI feature usage)
• Error logs and performance data
This data is collected for security, analytics, and service improvement.
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2.3 AI & Automated Interaction Data
When you interact with Samoto’s AI features, we may collect:
• Prompts and inputs you submit
• AI-generated outputs
• Metadata related to AI usage (timestamps, feature used, token usage)
Important:
• AI outputs are generated automatically
• AI interactions may be logged for:
o Abuse prevention
o Quality improvement
o Cost management
o Feature optimization
We do not guarantee AI accuracy and do not treat AI outputs as professional advice.
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2.4 Cookies & Similar Technologies
We may use:
• Cookies
• Local storage
• Session identifiers
• Analytics technologies
These help us:
• Maintain sessions
• Understand usage patterns
• Improve performance
You may manage cookie preferences through your browser or device settings.
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3. HOW WE USE PERSONAL INFORMATION
We use personal information to:
• Provide and operate the Service
• Authenticate users
• Deliver core features (flyers, lists, AI tools)
• Generate personalized content
• Send notifications and alerts
• Process subscriptions and payments
• Monitor usage and enforce policies
• Prevent fraud and abuse
• Improve performance and features
• Comply with legal obligations
We do not sell personal information.
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4. LEGAL BASES FOR PROCESSING
Depending on jurisdiction, we process personal information based on:
• Your consent
• Performance of a contract (providing the Service)
• Legitimate business interests (security, improvement)
• Legal and regulatory obligations
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5. DISCLOSURE OF INFORMATION
We may share personal information with:
5.1 Service Providers
Trusted third parties that assist with:
• Hosting and cloud infrastructure
• Analytics
• Email delivery
• Payment processing
• AI and machine-learning services
These providers are authorized to use personal information only as necessary to perform services for Samoto.
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5.2 Legal & Regulatory Disclosure
We may disclose information if required to:
• Comply with laws or legal processes
• Respond to lawful requests
• Protect rights, safety, or property
• Enforce our agreements
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5.3 Business Transactions
In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction.
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6. DATA RETENTION
We retain personal information only as long as necessary to:
• Provide the Service
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements
Retention periods vary depending on data type and legal requirements.
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7. DATA SECURITY
We implement reasonable administrative, technical, and organizational safeguards to protect personal information, including:
• Access controls
• Encryption where appropriate
• Secure infrastructure
• Monitoring and logging
No system is completely secure. Use of the Service is at your own risk.
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8. USER RIGHTS
Depending on your jurisdiction, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion
• Withdraw consent
• Object to certain processing
• Receive information about automated decision-making
Requests may be submitted using the contact information below. We may need to verify your identity.
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9. QUEBEC (LOI 25) DISCLOSURES
For users located in Québec:
• Personal information is collected for specified purposes
• You may request access or rectification
• Automated processing (including AI-generated content) is disclosed
• You may request information about decision logic, where applicable
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10. UNITED STATES PRIVACY RIGHTS
For U.S. users (including California residents):
• We do not sell personal information
• You may request access or deletion
• You may opt out of certain data uses where applicable
• No discrimination for exercising privacy rights
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11. CHILDREN’S PRIVACY
The Service is not intended for children under 13.
We do not knowingly collect personal information from children.
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12. INTERNATIONAL DATA TRANSFERS
Personal information may be processed and stored outside your jurisdiction, including in Canada or the United States, subject to applicable safeguards.
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13. THIRD-PARTY LINKS
The Service may contain links to third-party services. Samoto is not responsible for their privacy practices.
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14. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Continued use of the Service constitutes acceptance of the revised Policy.
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15. LANGUAGE
For users located in Québec, the French version of this Privacy Policy prevails in case of discrepancy.
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16. CONTACT INFORMATION
For privacy-related inquiries or requests:
📧 info [at] samoto.app
